Customer Service


Tel:  (484)619-1100
Penn Boot Company
3805 Buck hill cir
Schnecksville, PA 18078
*For returns, address may differ.

Returns and Replacements

Must contact regarding returns and exchanges first, before returning boots. We will provide you with the address to return or exchange your boots. Return address may differ from above.

  • Returns and exchanges will only be accepted within 14 days of the delivery confirmation date.
  • Customer is responsible for return and exchange shipping.
  • When exchanging, Penn Boot Company will send the new pair with complimentary shipping.
  • A full refund of the purchase price will be made promptly upon receiving the product in the same non-worn condition in which it was shipped.  
  • There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
  • All packages are to be fully insured.
  • You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.


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